Reference

What You Agree to When You Use facebookqq

These terms set out the rules that apply to your account on facebookqq — how deposits work, what you can do with your wallet, and what we expect from you in return.

Account eligibility applies where local law permitsCovers DANA, OVO, GoPay wallet useApplies to all game types on the platformSubject to update — check back when notified

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How These Terms Apply to Your Account

facebookqq Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on facebookqq, you confirm that you have read and accepted these terms. Each time you make a deposit through DANA, OVO, or GoPay, or place activity in the lobby — whether that's slots, live casino tables, or sports markets — these terms

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are in effect. We do not allow account sharing. Each account must belong to one individual, verified against the wallet details you submit at registration. If you fund your account via OVO or GoPay, the wallet name must match your registered account name exactly; mismatches will
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pause your withdrawal until the discrepancy is resolved. We may update these terms when regulations or platform conditions change. When that happens, we will notify you through the contact details on your account. Continued use of the platform after a terms update counts as acceptance of
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the revised version. We reserve the right to suspend or close any account found to be in breach of these rules, including accounts linked to fraudulent wallet activity. For players in Bekasi or anywhere else in Indonesia, access and eligibility always depend on local law and
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the region you access from.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

Account Security and Data Handling Practices

Wallet Verification When you register, we verify your DANA, OVO, or GoPay wallet against your account details. This step protects your withdrawals and prevents unauthorized access to your balance.

Data Retention We retain your account and transaction records for as long as your account is active and for a period after closure as required under applicable rules in supported regions.

Account Security Login sessions use OTP verification tied to your registered number. If you suspect unauthorized access, contact live chat immediately and we will lock the account while you recover it.

Requesting Changes To update your registered wallet — switching from OVO to GoPay, for example — submit a request via email support with proof of ownership for both wallet accounts before any change is applied.

REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open the chat widget from any page in your account dashboard. Our support team can clarify specific clauses, wallet verification holds, or account suspension queries directly.

Email Support Send your query to our support address listed under Account Help. Include your registered wallet type — DANA, OVO, or GoPay — so the team can pull up your account quickly.

Account Help Centre The FAQ Account Help section inside your dashboard covers common terms questions — wallet name matching, withdrawal holds, and what triggers an account review.

Your Questions About These Terms, Answered

These questions cover what our terms mean in practice — for your wallet, your account access, and your rights when something needs to change or gets disputed.

Yes. Every transaction you make through DANA, OVO, or GoPay on your account is governed by these terms. Completing a deposit confirms you accept the current version.

Your withdrawal will be placed on hold until the discrepancy is resolved. Contact our support team via live chat with wallet ownership proof to clear it.

Yes. Email our support team from your registered contact address. We will send the current terms document and can provide your account transaction history on request.

We notify you through the contact details on your account — typically via the message centre in your dashboard. Continuing to use the platform after that notice means you accept the new version.

Accounts can be suspended for wallet fraud, mismatched identity details, or breach of the single-account rule. We review each case before making a final decision.

Access depends on local law and the region you connect from. We only allow account activity where it is permitted under applicable local regulations in eligible regions.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFacebookqq Banking InfoFacebookqq Glossary Accountfacebookqq Login

What You Agree to When You Use facebookqq

Account Security and Data Handling Practices

How to Contact Us About These Terms

Your Questions About These Terms, Answered

01 Do these terms apply every time I deposit via DANA or GoPay?

02 What happens if my wallet name does not match my account name?

03 Can I request a copy of the terms or my account data?

04 How will I know if the terms have been updated?

05 What can cause my account to be suspended under these terms?

06 Is access to facebookqq available everywhere in Indonesia?

Terms & Conditions

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